Victoria’s Secret Return Policy with and without Receipt: Victoria’s Secret has a 90 days time slot to issue a refund or exchange and those who return the item after this time period will then receive a gift card for the store.

We will discuss about Victoria’s Secret Return Policy and the different methods to return and exchange the item with or without Receipt within the 90 days period.

If you wanna return your online purchased merchandise, you can also return your product to your nearest Victoria’s secret store if it is available in your location.

Customers can also return items by mail or right to the store. It’s that simple. You can simply bring the products to a local Victoria Secret store along with the purchase receipt.

Once they check the products and the return is received and processed, you will receives a credit. If you need further instructions, customers can call at (800) 888-1500. However, shipping fees are not be refunded.

victoria secret return policy
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Victoria’s Return Policy

As mentioned before, Victoria’s return policy offers a 90 days return and exchange time period to return your product but there are certain terms and conditions to return your products:

  • The Store merchandise will only accept the returns and exchanges in Victoria’s Secret store near your area.
  • The Price tags are not required for Victoria’s secret and pink items but the return process becomes much easier if there is one.
  • If the Sewn-in garment is cut, the return will not be accepted.
  • Store purchases cannot be return and exchange via mail.
  • Products with tags stating” REQUIRED TO RETURN” cannot be returned once the tag is off from the item.
  • If the product is used and defective, it will not be acceptable.

Victoria’s Secret Return Policy Process

The returns and exchanges need to be made in the country itself from where you purchased your product. So, if you purchase it on US, it cannot be returned in UK or any other country.

Related read: Autozone Return Policy with & without Receipt

No defective product can be returned if it is damaged by you. We also recommend you to not remove the tags and labels from the product and carry the product receipt for the return process.

With the Original Receipt

  • You have 90 days for exchange or return.
  • Victoria’s secret will credit the amount the same as the original purchased amount.

Without An Original Receipt

  • Victoria’s secret will collect the returned product credit based on the lowest selling price. It is applied to the promotions and coupons at the time of purchase.
  • For non-receipt returns within 90 days, it has a $250 limit.
  • It can take some time for the refund process for return without receipt.

Online Purchase Return Process

Below are a few things to be aware of before returning your online purchased merchandise:

  • Place your products and the packing slip properly in the packaging bag.
  • Don’t remove any of the labels from the package.
  • Print a return form if you lost your packing slip.
  • You can access your order details from the online order history to complete the return.
  • Victoria’s secret will then send someone to pick up your returned item.

Victoria Secret Return Policy Via Mail

Follow the below steps to return via mail:

  • Visit and log in the e-shop world return service portal.
  • Enter your order number and the email address in their given column.
  • Here you may not be allowed to exchange your product but can order another product separately.

Contact Victoria’s Secret

  • Customers can mail after filling up the form from the website (expected reply period is 6-8 hrs)
  • If you want a faster response, opt for the live chat or customer service number.
  • Leave a message on their official site.

International Victoria’s Secret Return

  • Purchased merchandise from Victoria’s secret store can only be return in the same country/location.
  • International service number – [937] 438-4197 (12 PM – 6 AM GMT/UTC)
  • Contact by live chat 24 hours /Days. 7 Days, week

Victoria’s Secret Refund PolicyVictoria’s secret return Policy

  • Customer will get their refund back in their original payment source within 90 days of return.
  • If you return in-store, you will get a refund for the return in 3-4 business days.
  • The shipping charges are not refundable.
  • Refunds are in the form of store credit.
  • The original shipping cost for the gift will not be refunded.
  • For return without original receipt of the purchased merchandise, you will receive the refund with the current selling price based on the merchandise returned.


Victoria’s Secret Return Policy are drafted to help you solve problems with your product within or after 90 days of your purchased products. Hopefully, you find this article helpful as we tried our best to provide detailed information about Victoria’s secret return policy.

If you have any questions or queries, let us know in the comments below!

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