If you are a client of Key2Benefits and looking for guide to access and utilize their services?

When you are a members of the Key2Benefits, and you are having a card when you were issued once your application is accepted for becoming a member of the platform.

What is Key2Benefits Card?

A Key2Benefits Card is basically a prepaid debit card that issued to you by the KeyBank at the direction of your state agency.

Key2Benefits.com card

They are not given to anyone and you can receive a card if you have enrolled in any one of the following programs:

  • Unemployment Insurance
  • Child Support Payments
  • Workers’ Compensation
  • Housing Authorities
  • Temporary Assistance to Needy Families
  • State Supplement Assistance
  • Crisis Intervention
  • Adult Public Assistance; General Assistance
  • Pension Funds

However, If you prefer to get a direct deposit rather than a card, you can also contact your state agency to change this option.

Related read: How to Write a Check Chase Bank – Step by Step Fill Up Guide

How do I activate my Key2Benefits card?

Important: You need to activate your card before you can use it. For activation process, you can call the number on the back of the card.

Unfortunately, there are no other options to activate your card apart from calling the number on the back and following the prompts.

To activate your card, you will need to provide the following details:

  • Card number
  • The Last 4 digits of your Social Security number
  • The Card CVV, the 3-digit number on the back of your card.

Follow the steps below to activate your card:

  • First of all, Call the number on the back of your card and once connected you will hear a welcome greeting message.
  • Press on Keypad 1, “I have a card”
  • Press on 1 again, “To activate your card”
  • Input your Key in or speak your card number to activate your card

Once confirmed, you will be prompted to select a personal identification number which is a PIN for your card use at ATMs and merchant point-of-sale (POS) locations to receive cash back with purchase.

How to Access Key2Benefits Card Online

Below are the steps to access Key2Benefits Card Account Online

Step 1: Go to Key2Benefits Official Website

Head over to the Key2Benefits official website i.e. www.key2benefits.com to access the website online and get the necessary information that you’re supposed to adhere and know.

Step 2: Input your Key2Benefits Card Number

When you visit the site, on the homepage, you will be asked to enter the first 9 (nine) digits of your Key2Benefits card number in order to access the cardholder website. Once you enter the 9 digits of your card, click “Submit” for you to access the company’s cardholder site.

Step 3: Fill up your Personal Information

After you have input your card number and submit it, you will be directed to a page where there are several empty fields asking for your personal details.

Nothing too complicated, just your personal information such as your name, gender, email address and date of birth among few other things.

Once you have entered all the required data, click on “Next”.

Step 4: Create your Password and Username

After you have entered all the required personal info, click on Next to create your Username and Password.

Your User ID will show up on the site followed by next to an empty box where you have to input four numbers of your choice that will be used as your password.

Once you input the number, make sure to write down in case you fear you might forget and click “Submit”. Once you have submitted, you will get a text message immediately on your email address that you use when filling your personal info informing you that your registration has been successfully accepted.

That’s it. You have your User ID and Password. So, the next time you wanna access the site, you can login anytime to access your Key2Benefits card account online with your User ID and Password.

How can i use my Key2Benefits card?

The Key2Benefits card has many benefits and work like the usual card and you can make purchases anywhere the Mastercard® debit cards are accepted.

You can use your card ranging from your online shopping, phone and mail order purchases, withdraw cash at ATMs, banks or credit unions. The funds you used are automatically deducted from your Key2Benefits card balance.

How to Check Key2Benefits transaction history and statements?

You can do so by visiting the website. All your available past transaction history can be easily accessed online 24/7 at their official website Key2Benefits.com.

If you need it, You can even request a paper copy of your transaction history by calling their Customer Support or on their website itself.

Follow the steps to view your transaction history:

  • Log in to their official website – Key2Benefits.com.
  • In the left-hand menu, select the “Paper Transaction History”
  • The Paper Transaction History screen will appear on the screen.
  • Next, select the timeline for which you wish to view history.
  • Your transactions will appear and if you want you can also click on “Print Friendly View of Page” to print your transactions.

How do Transfer money from the Key2Benefits card to your personal bank account?

IMPORTANT: To perform this action, you will need two things – a routing and account number for the account you wish to transfer the money into.

  • First of all, Log in to Key2Benefits.com with your username and Password.
  • Next, Click on the “Card to Account Transfer”
  • From the Card to Account Transfer screen, input the amount to transfer.
  • Enter your Routing Number.
  • Input in your Account Number and Choose the Account Type.
  • Next, Enter the security code that is displayed on the screen to verify it as a valid request.
  • Click on “Continue” and Verify your information.
  • Once verified, Click on “Submit”.


Hope this guide helps you clear out some of your questions and queries that you need to be answered. However, if you have any more questions, you can leave your question in the comments below or head over to their FAQ page and see if your question is answered there.

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